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Who We Are

Who We Are

We frequently attend, throughout the year, a variety of insurance workshops, seminars and conventions and after the event we usually spend time talking "shop" with our peers about procedures and processes, what they do for clients, don't do and other such things. Quite often we have been described, in polite words, of "doing too much" for our clients or asked questions such as "Why would you do that for them?" Afterwards, we talk amongst ourselves to get perspective and we always end up concluding, that what we do is exactly what we would expect from any professional we personally dealt with. We are proud of this reputation among our peers - it is what we strive for. We believe in providing the best service we can for our customers.

Our People

Empathy

If there is one word that can sum up the qualities our employees it is empathy. We believe in surrounding ourselves with people who have a great deal of empathy for the situation of others. It is interesting to see how that empathy can manifest itself. Take for example our claims manager. Usually she is a mild mannered woman without a thought of ruffling any ones feathers. However, if she thinks a customer is not getting a fair deal or that it is taking too long to settle a claim, watch out! She then develops the tenacity of a bulldog, who won't let go till the situation is resolved - favorably of course for the customer.

The AG Brock Team

Administration

John D. Brock

President

john@agbrock.com

  • BS in Managerial Accounting, Babson College
  • Joined A.G. Brock Co. in 1975

Karen Bopp

Controller

karen@agbrock.com

  • Joined A.G. Brock in October 2005
  • Prior to joining A.G. Brock, Karen was the controller for Yates Gas 1991-2005 and an Account Administrator for Bank of Boston/Pacific National Bank Trust Division 1981-1991.
  • Karen is responsible for the accounting and corporate record keeping of the company.

Administration Support

Gerri Roche

Receptionist

gerri@agbrock.com

  • Graduate of Nantucket High School
  • Joined A.G. Brock Co. in 2000
  • Prior to joining A.G. Brock Co., Gerri worked as a paralegal
  • Gerri is responsible for mail and document imaging.

Personal Lines

Dondi M. Stojak

Assistant Vice-President
Personal Insurance Manager

dondi@agbrock.com

  • Attended Becker Junior College
  • Joined A.G. Brock Co. in 1987
  • Licensed Massachusetts Insurance Producer
  • Obtained Certified Insurance Service Representative designation
  • Obtained Accredited Advisor in Insurance designation
  • Member of National Association of insurance Woman
  • Oversees the Personal Lines Department and maintains relationships with our various insurance companies.

Brett Apthorp

Senior Account Executive

brett@agbrock.com

  • Attended Southeastern Massachusetts University, Los Angles Harbor College and The American School in Switzerland
  • Joined A.G. Brock Co. in 1992
  • Prior to joining A.G. Brock Co., Brett worked for Aetna Insurance Co.
  • Licensed Massachusetts Insurance Producer
  • Obtained the Certified Insurance Service Representative designation
  • Obtained the Accredited Advisor in Insurance designation

Doris Day

Account Executive

doris@agbrock.com

  • Graduate of Nantucket High School
  • Joined A.G. Brock Co. in 2003
  • Prior to joining A.G. Brock Co., Doris was Department Manager of Stop & Shop in Nantucket

Aisha Hodge

Account Executive

aisha@agbrock.com

  • Joined A.G. Brock Co. in 2004
  • Licensed Massachusetts Insurance Producer
  • Prior to joining A.G. Brock Co., Aisha was employed with Cape Cod Bank & Trust
  • Obtained the Certified Insurance Service Representative designation

Patricia M. Askew

Personal Insurance Processor

pat@agbrock.com

  • MBA - Babson College
  • BA Chemistry, Goucher College
  • Joined A.G. Brock Co. 2003
  • Prior to joining A.G. Brock Co, Patricia was Human Resource Officer for The Heritage Bank

Commercial Lines

Susan A. Dragon

Assistant Vice-President
Business Insurance  Manager

susan@agbrock.com

  • Graduate of St. Michaels College
  • Joined A.G. Brock Co. in 1985
  • Licensed Massachusetts Insurance Broker
  • Certified Insurance Representative
  • Susan oversees the Commercial Lines Department and maintains relationships with our various insurance companies and markets.

Claims

Marcia A. Strickland

Assistant Secretary
Claims Manager

marcia@agbrock.com

  • Graduate of Colorado Womens College
  • Attended Hunter College
  • Joined A.G. Brock Co. in 1976
  • Licensed Producer in Massachusetts, California, Connecticut, New Jersey, New York and Pennsylvania
  • Marcia is responsible for all claim activity

1.877.242.7625

Albert G. Brock Insurance Company
53 Main Street
P.O. Box 1500
Nantucket, MA 02554
Local: 508.228.0104
Fax: 508.228.5166